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Privacy Policy

Axel Dev Group data practices

Privacy Policy

This policy explains how Axel Dev Group collects, uses, shares, protects, and retains personal information across its websites, portals, subscriptions, analytics tools, research services, and communications.

Scope and review

This is an operational privacy notice for the current ADG platform. It should be reviewed by qualified counsel before final publication, especially for state privacy laws, GDPR applicability, data-processing agreements, and regulated client data.

1. Information we collect

We may collect account information such as name, email address, organization, job title, language preference, billing contact, role, authentication metadata, and support messages.

We may collect payment and subscription information through payment processors, including plan, billing status, transaction identifiers, invoice metadata, and limited payment confirmation data. We do not intentionally store full card numbers on ADG systems.

We may collect usage information such as pages visited, modules opened, device and browser information, IP address, approximate location derived from IP, logs, security events, analytics preferences, and diagnostic data.

If you submit files, prompts, datasets, research questions, support requests, survey responses, or consulting materials, we process that content to provide and improve the requested service.

2. How we use information

We use personal information to create and manage accounts, authenticate users, deliver subscriptions and modules, process payments, provide support, maintain security, monitor service reliability, personalize language and display preferences, and communicate about service activity.

We may use aggregated or de-identified information to understand product performance, improve workflows, evaluate content quality, build internal reporting, and develop new services.

We do not use client confidential materials for public release or third-party resale unless a separate written agreement gives us permission.

3. Legal bases and consent

Where GDPR or similar law applies, our legal bases may include contract performance, legitimate interests, consent, legal obligations, and protection of rights and security.

You can withdraw consent for optional communications or analytics where those settings are available. Withdrawing consent does not affect processing already completed or processing needed to provide contracted services.

4. Cookies, analytics, and local storage

We may use cookies, session tokens, local storage, and similar technologies for authentication, security, user preferences, language selection, analytics, and service operation.

Some cookies are necessary for login and portal functionality. Optional analytics or marketing tools may be controlled through available settings, browser controls, or unsubscribe links.

5. Sharing and processors

We may share information with service providers that help operate ADG services, including hosting, authentication, payment processing, email delivery, analytics, logging, support, automation, and security vendors.

We may disclose information when required by law, legal process, security necessity, fraud prevention, payment enforcement, corporate transaction, or to protect rights, users, systems, and the public.

We do not sell personal information in the ordinary meaning of exchanging it for money. If a privacy law defines sale, sharing, or targeted advertising more broadly and applies to ADG, we will provide the required choices.

6. International data transfers

ADG may process information in the United States and other locations where its providers operate. If data-protection law requires transfer safeguards, ADG will use appropriate mechanisms such as contractual commitments or standard contractual clauses when applicable.

7. Data retention

We retain personal information for as long as needed to provide services, maintain accounts, comply with legal and accounting obligations, resolve disputes, enforce agreements, preserve security logs, and support legitimate business records.

Retention periods vary by data type. Security logs, billing records, account records, support history, project materials, and analytics data may have different retention periods. We delete, anonymize, or restrict data when retention is no longer reasonably needed.

8. Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including access controls, encrypted transport, monitoring, backups, authentication controls, and service hardening.

No system is perfectly secure. You are responsible for protecting your credentials, using trusted devices, and promptly notifying us of suspected unauthorized access.

9. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, object to processing, withdraw consent, appeal certain decisions, or opt out of certain data uses.

California residents and residents of other U.S. states with privacy laws may have additional rights regarding categories of information collected, sources, purposes, disclosures, correction, deletion, portability, and opt-out choices.

EU, EEA, UK, Swiss, and similar-region users may have GDPR-style rights and may contact a supervisory authority where applicable.

To make a request, contact [PRIVACY CONTACT EMAIL]. We may need to verify your identity and account authority before fulfilling a request.

10. Children

The services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

11. AI, automation, and research workflows

Some ADG services may use automation, AI-assisted workflows, data classification, summarization, translation, or research tooling. These tools may process user-submitted content to generate outputs requested by the user.

Automated outputs should be reviewed by qualified humans before use in high-stakes, regulated, or legally significant contexts.

12. Changes to this policy

We may update this Privacy Policy as services, laws, vendors, and business practices change. Material updates will be reflected by changing the effective date and, where appropriate, by additional notice.

Questions or requests should be sent to [PRIVACY CONTACT EMAIL].